COMPASS's underlying technology enables solutions to be deployed and implemented in a robust and flexible fashion.

 

Client-Server Deployment

 

A service provider has the following three COMPASS back-end server deployment options:

 

1. A service provider may choose to manage COMPASS's back-end server on their own premises on their own equipment and with their own staff or;

2. A service provider may choose to run COMPASS's back-end server on their own premises on their own equipment and managed remotely by PluraSoft's staff or;

3. A service provider may engage PluraSoft to fully manage and host dedicated back-end COMPASS server for them, whereby the server would be hosted in an enterprise-class co-location facility maintaining the highest levels of security, network connectivity through a VPN or private network, and uninterruptible power.

 

Please note that all deployment options require a service provider to manage the client side of the client-server application. These deployment options offer decreasing investment requirements on the part of the service provider. The last option completely eliminates the need for a service provider to invest in hardware, software, and on-going support for the server side of the client-server application, which often involves significant capital expenditures, operating costs, and administrative efforts for smaller organizations. At any time, the COMPASS back-end server can be moved "in-house" from the remotely hosted environment without disrupting a service provider's operations. For more information on remote COMPASS back-end server management, please visit the Services page of our website.

 

Multilingual Application

 

COMPASS supports multiple languages on two levels:

 

1. At the data level, COMPASS supports any language. Invoices, letters, and other documents can be generated in your customers’ language of preference. COMPASS also supports different currencies and address and telephone formats;

2. At the interface level, COMPASS users can select the language in which they prefer to work and can easily switch from one language to another within the same session.

 

COMPASS is presently available in the following languages:

 

• English;

• French;

• Spanish (interface only);

• Portuguese (interface only).

 

Other languages can be supported upon request.

 

User Interface Customization

 

COMPASS allows you to customize the names of certain fields and select the color of mandatory and optional fields. You can also select default values for some fields to facilitate data entry and define regional parameters (date and time display format, negative sign format, thousands separator, currency symbol, etc.).

 

External Systems Integration

 

COMPASS’s open architecture includes interfaces designed to link with specialized external systems such as:

 

• Workflow management systems;

• Network management systems;

• Usage data collection systems used on the Internet to help IP service providers identify and target new customer segments and implement strategic marketing programs, churn analysis, and financial analysis based on customer usage patterns.