COMPASS Overview

COMPASS is an advanced, comprehensive, and integrated Customer Care & Billing software solution that enables a broad range of businesses to support mission-critical operations and offer multiple products and services such as telephony, cable, Internet, electricity, gas, and water to residential and business customers.

COMPASS Modules

COMPASS's intuitive Windows-based user interface is organized by business function, for both user convenience and system security. The functions are grouped into the following seven modules:

 

Customer Service

Cyclical Operations

Marketing

Products & Rates

Technical Services

Organization/Administration

Configuration

 

COMPASS Benefits

COMPASS is a truly convergent Customer Care & Billing software product that is priced dramatically lower than its competition. COMPASS was designed from its inception to manage the business stream for telephony, cable, and Internet products and services within a fully integrated framework. COMPASS also easily manages the business stream for other usage- and/or subscription-based services, such electricity, gas, and water.

Cabovisão is the second largest cable Operator in Portugal and the only one supplying a triple service offer including cable TV, broadband internet and fixed telephony for the residential and business market, with more than 17,5% market share of CATV service, over 4,5% market share of fixed telephony lines, and over 22% market share of high speed cable Internet in Portugal.

Cabovisão has more than 780.000 homes passed in Portugal main land with over 230.000 residential customers and 11.000 business companies as active subscribers, supported by more than 300 employees located in 13 regional offices in Portugal mainland. All services are offered to subscribers through its unique and 100% digital network with more than 10,000 Km of coaxial cable and over 3,600 Km of optical fiber, passing around all Portuguese main cities.

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