PluraSoft

COMPASS Overview

COMPASS is an advanced, comprehensive, and integrated Customer Care & Billing software solution that enables a broad range of businesses to support mission-critical operations and offer multiple products and services such as telephony, cable, Internet, electricity, gas, and water to residential and business customers.

COMPASS Modules

COMPASS's intuitive Windows-based user interface is organized by business function, for both user convenience and system security. The functions are grouped into the following seven modules:

Organization/Administration

Configuration

COMPASS Benefits

COMPASS is a truly convergent Customer Care & Billing software product that is priced dramatically lower than its competition. COMPASS was designed from its inception to manage the business stream for telephony, cable, and Internet products and services within a fully integrated framework. COMPASS also easily manages the business stream for other usage- and/or subscription-based services, such electricity, gas, and water.

Products & Rates Module

This module allows you to manage information relating to the products and services offered to your customers. It can also be used to manage your inventory (serial numbers, telephone numbers, etc.), rate structures (rates, promotions, subscription programs, rate packages, etc.), usage data (telephony, Pay-Per-View, Internet, etc.), and supplier royalties as well as service instances that allow you to measure the number of services used by the telecommunications company.

This is the Products & Rates main window and one detailed window